Warranty | Returns

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EXTRALONG - UP TO LIFETIME - WARRANTY

Lifetime warrantyWe are totally convinced of the durability and quality of our durable modular design for your outdoor space. That is why we give you a lifetime guarantee on all our products made of stainless steel, aluminium and compressed cork granules without batting an eye.

Products made of thermally modified wood and corten steel enjoy a minimum 5-year guarantee. The guarantee covers you against rot, rust, mechanical defects and insect bites, under normal use under normal conditions.


RETURNS POLICY

ReturnpolicyWe hope you are absolutely wild about your purchases in our online shop. In the unlikely event that you are not, you can always renounce within 30 days of purchase and we will refund your purchase.

However, we would appreciate it if you first give us a chance to rectify the cause of your dissatisfaction. We will do our utmost to do so - as far as possible. Promise!

If the problem cannot be solved, you can request a return with a simple e-mail or chat via our online shop, stating your order number. You will receive a quick reply with instructions. Returns are processed and refunded within a few days after receipt of the goods at the latest.

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